Health Coach Program Benefits

Professional Development Activities and Support For Health Coaches

• Earn 260 patient care hours at Riverside University Health Systems Community Health centers
• Receive training by RUHS physicians, dieticians, and nutritionists
• Support the health care team and patients in medically underserved communities within Riverside County
• Attend Pathway Programs Professional Development Workshops and Activities

Hands-on Patient Care Training

• Motivational Interviewing and Goal Setting for Patient Care
• Electronic Health Record System Documentation
• Whole Person Health Score Assessment
• Communication and professionalism for healthcare settings

Health Coach Responsibilities

While this is a volunteer position, the program requires a high degree of professionalism. Health coaches have the following duties:

• Work closely with a patient's care team by acting as a liaison between care team and the patient.
• Provide supportive health education to patients using pre-approved clinic material and messaging.
• Assist patients in creating and setting goals through motivational interviewing.
• Identify barriers that are impeding patient’s ability to form or complete goals.
• Set up weekly follow-ups with patients.
• Be available by phone or in-office visits throughout shifts.
• Refer patients to health education classes offered at their clinic.
• Assist patients with basic resource and service allocations.
• Refer patients back to dietitians, nurses or primary care providers when patient has any medical concerns.
• Stay up to date with updates and changes in electronic health record protocols and documentation.
• Data entry: clinical measurements, summary of patient visits and goals discussed.
• Attend mandatory meetings and trainings.
• Communicate schedule changes to Clinic Leads and Clinic Managers in a timely manner.