About the Health Coach Program

Health Coach Program Benefits

Professional Development Activities and Support For Health Coaches

  • Professional Development Workshops
  • Networking Opportunities
  • 1:1 Professional Development and Wellness Coaching

Hands-on Patient Care Experience & Training

  • Motivational Interviewing and Goal Setting for Patient Care
  • Electronic Health Record System Documentation
  • Whole Person Health Score Assessment

Health Coach Responsibilities

While this is a volunteer position, the program requires a high degree of professionalism. Health coaches have the following duties:

  • Work closely with a patient's care team by acting as a liaison between care team and the patient.
  • Provide supportive health education to patients using pre-approved clinic material and messaging.
  • Assist patients in creating and setting goals through motivational interviewing.
  • Identify barriers that are impeding patient’s ability to form or complete goals.
  • Set up weekly follow-ups with patients.
  • Be available by phone or in-office visits throughout shifts.
  • Refer patients to health education classes offered at their clinic.
  • Assist patients with basic resource and service allocations.
  • Refer patients back to dietitians, nurses or primary care providers when patient has any medical concerns.
  • Stay up to date with updates and changes in electronic health record protocols and documentation.
  • Data entry: clinical measurements, summary of patient visits and goals discussed.
  • Attend mandatory meetings and trainings.
  • Communicate schedule changes to Clinic Leads and Clinic Managers in a timely manner.