Health Coach Responsibilities

Health coaches have the following duties:

•  Work closely with a patient's care team by acting as a liaison between care team and the patient.
•  Provide supportive health education to patients using pre-approved clinic material and messaging.
•  Assist patients in creating and setting goals through motivational interviewing.
•  Identify barriers that are impeding patient’s ability to form or complete goals.
•  Set up weekly follow-ups with patients.
•  Be available by phone or in-office visits throughout shifts.
•  Refer patients to health education classes offered at their clinic.
•  Assist patients with basic resource and service allocations.
•  Refer patients back to dietitians, nurses or primary care providers when patient has any medical concerns.
•  Stay up to date with updates and changes in electronic health record protocols and documentation.
•  Data entry: clinical measurements, summary of patient visits and goals discussed.
•  Attend mandatory meetings and trainings.
•  Communicate schedule changes to Clinic Leads and Clinic Managers in a timely manner.

While this is a volunteer position, the program requires a high degree of professionalism. You will be held to the same expectations as a paid employee.